I’m fascinated by people who make it a standard practice to mislead people. They don’t mean what they’re saying because what they’re saying is not
Whether verbal graffiti sounds great, or sounds hurtful, it never sounds honest.
honest. They want to prevent direct and useful conversation. I call this technique Verbal Graffiti. The first step to handling Verbal Graffiti is to recognize you’re hearing it. Continue reading
A few weeks ago I had trouble with a couple of the tires on my car. First, one wouldn’t hold air because it had a nail in it, no doubt courtesy of a construction
You can ignore a low tire for a while, but it won’t get better on its own and it makes it harder to get where you want to go.
zone near my house. A few days after getting that repaired and having the tires rotated, another one wouldn’t hold air because of a slightly bent rim, something that had happened in a minor (but not inexpensive) car accident several years ago. With two bad tires in the same week, I spent a lot of time not getting very far.
I don’t know about you, but making an apology for something I’ve said or done is one of the hardest things I ever have to do. That is, until I’ve actually
When you’ve said or done something wrong, use an apology to bridge the break in your relationship.
made it. Then, looking at my apology in the rearview mirror, the first thing I notice is that it wasn’t nearly as hard as I thought it was going to be.